Incident management illustration

Incident management

All articles tagged 'Incident management'

An isometric line drawing of four connected units in a diagonal chain. Lime ripples leave the first unit, a dashed lime path hops from unit to unit, and the last unit is lit lime

Automated Alert Triage: Route Alerts to the Root-Cause Team

Rule-based routing pages the service that errored. Build a small triage service that reads the alert webhook, finds the origin span in your traces and pages the team that owns it.

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Last9

Last9

Four isometric automation units joined by a cable, one glowing lime to mark the job that was picked

SRE Automation Tools: What to Automate and Which Tools Help

SRE automation covers four different jobs: runbook automation, self-healing infrastructure, drift detection, and resilience testing.

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Sejal Pandey

Sejal Pandey

An isometric line drawing: a needle meter, a tape deck and an oscilloscope are wired into a central switchboard console, one cable leaves it to ring a single glowing alarm bell, and a lever stands apart on its own plinth, connected to nothing

Incident Response Automation: A Practical Playbook

A stage-by-stage playbook for automating incident response: what to automate at detection, triage, and remediation, what to deliberately leave manual, and a checklist to run against your current setup.

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Sejal Pandey

Sejal Pandey

Best Incident Management Software for Engineering Teams (2026)

Best Incident Management Software for Engineering Teams (2026)

Compare 9 incident management tools: PagerDuty, Opsgenie, Incident.io, Rootly, FireHydrant, Better Stack, Grafana OnCall, Squadcast, and Last9. Features, pricing, and which fits your team.

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Sahil Khan

Sahil Khan

Three isometric telemetry units for traces, logs and change events, cabled into a central MCP server box carrying the Last9 mark, with a fourth cable to an agent unit whose screen glows lime

Last9 MCP Server: Context for AI Incident Response

What context an AI incident response agent needs beyond raw telemetry, and how the Last9 MCP server returns it through named tool calls.

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Nishant Modak

Nishant Modak